Privacy Policy of www.awareo.io

We are pleased about your visit to our websitewww.awareo.io and your interest in our company and our offerings. Despite careful content control, we assume no liability for external links to third-party content, as we neither initiate the transmission of this information, select the recipient of the transmitted information, nor select or modify the transmitted information itself.

Protecting your personal data during collection, processing, and use when visiting our website is important to us and is carried out in accordance with legal regulations, which you can find, for example, at www.bfdi.bund.de.

Below, we explain what information we collect during your visit to our website and how it is used:

Collection and Storage of Personal Data and the Nature and Purpose of Their Use

When Visiting the Website

Each time a customer (or other visitor) accesses our website, the internet browser used on your end device (computer, laptop, tablet, smartphone, etc.) automatically sends information to the server of our website. This information is temporarily stored in a so-called log file.

The following data is collected without your intervention and stored until automated deletion:

  • (Pseudonymized) IP address of the requesting computer, as well as device ID or individual device identifier and device type,
  • Name of the retrieved file and transferred data volume, as well as date and time of retrieval,
  • Report on successful retrieval,
  • Requesting domain,
  • Description of the type of internet browser used and, if applicable, the operating system of your end device and the name of your access provider,
  • Your browser history data and your standard weblog information.

We do not collect location data ourselves. However, we point out that a rough location can always be determined from the IP address—though no third-party provider is commissioned by us to do so.

Our legitimate interest according to Art. 6 para. 1 sentence 1 lit. f GDPR for data collection is based on the following purposes:

  • Ensuring a smooth connection setup and comfortable use of the website,
  • Evaluation of system security and stability, and
  • For other administrative purposes.

Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

The aforementioned data will be deleted after you leave the website.

Chat Function

To process customer inquiries faster and more efficiently, we use a chatbot.

We use the tool ChatGPT from the provider OpenAI, L.L.C, 3180, 18th St 100, San Francisco, CA 94110, USA (hereinafter referredto as "ChatGPT"). ChatGPT is an artificial intelligence that processes natural language. Its functionality is based on a complexalgorithm that learns from extensive text datasets. We have integrated ChatGPT via an interface (OpenAI API). ChatGPT uses onlythe text datasets that we or you enter. Using this data, ChatGPT attempts to respond to inquiries with appropriate answers. Ifyou do not enter personal information such as name, first name, company name, address, phone number, email address, etc.,ChatGPT does not collect personal data.

If you enter your personal data, it will be stored by ChatGPT and deleted 30 days after the termination of our contractualrelationship with ChatGPT, unless we and/or ChatGPT are obliged to store the data longer. The legal basis for processing yourdata is your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR.

The recipient of the collected data is ChatGPT. If your data is transferred to the USA, this is done based on your consentaccording to Art. 49 para. 1 sentence 1 lit. a GDPR. In addition, ChatGPT has committed to us within the framework of a standardcontractual clause that a level of data protection corresponding to that of the EU is guaranteed in third countries outside theEU to which data is exported.

ChatGPT's privacy policy can be accessed here:https://openai.com/policies/privacy-policy

Transfer of Personal Data

Your data will not be transferred to third parties for purposes other than those listed below.

We only share your data with third parties if:

  • You have given explicit consent according to Art. 6 para. 1 sentence 1 lit. a GDPR,
  • It is necessary for the processing of contractual relationships with you (Art. 6 para. 1 sentence 1 lit. b GDPR),
  • There is a legal obligation for disclosure (Art. 6 para. 1 sentence 1 lit. c GDPR),
  • The disclosure is necessary for asserting, exercising, or defending legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data (Art. 6 para. 1 sentence 1 lit. f GDPR).

In these cases, however, the scope of the transmitted data is limited to the necessary minimum.

Our privacy policies comply with applicable data protection regulations, and the data is only processed in the Federal Republic of Germany. However, we also work with third-party providers who may process the data outside the EU. All third-party providers we work with are listed in our privacy policy.

Rights of the Data Subject

Upon request, we will gladly inform you whether and which personal data about you is stored (Art. 15 GDPR), particularly about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage duration, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a right to complain, the origin of your data if it was not collected by us, as well as the existence of automated decision-making including profiling.

You also have the right to have incorrectly collected personal data corrected or incompletely collected data completed (Art. 16 GDPR).

Furthermore, you have the right to demand that we restrict the processing of your data, provided that the legal requirements are met (Art. 18 GDPR).

You have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format or to request the transfer to another responsible party (Art. 20 GDPR).

In addition, you have the so-called "Right to be Forgotten," i.e.,you can request us to delete your personal data, provided that thelegal requirements are met (Art. 17 GDPR).

Regardless, your personal data will automatically be deleted by us if the purpose of data collection has ceased or the data processing has been unlawful.

According to Art. 7 para. 3 GDPR, you have the right to withdraw your consent at any time. This means that we may no longer continue the data processing based on this consent for the future.

You also have the right to object at any time to the processing of your personal data, provided that a right to object is provided by law. In the event of an effective withdrawal, your personal data will also be automatically deleted by us (Art. 21 GDPR).

If you wish to exercise your right of withdrawal or objection, an email to: office@awareo.io is sufficient.

In case of violations of data protection regulations, you have the right to lodge a complaint with the competent supervisory authority according to Art. 77 GDPR. The competent supervisory authority is both the Berlin Commissioner for Data Protection and Freedom of Information (https://www.datenschutz-berlin.de/) and any other supervisory authority.

Duration of Data Storage

The collected data will be stored with us as long as it is necessary for the execution of the contracts entered into with us or until you have exercised your right to deletion or your right to transfer data to another company.

Cookies

We use cookies on our website. These are small text files that your browser automatically creates and that are stored on your end device when you visit our website. Information is stored in the cookie that arises in connection with the specific end device used. However, this does not mean that we directly obtain knowledge of your identity.

These cookies are set as so-called first-party cookies ("owncookies") or third-party cookies ("third-party cookies").First-party cookies are set by the website you are currently on andare not accessible across domains by browsers. A third-party cookie,on the other hand, is set by a third party, i.e., not by the actualwebsite you are currently on.

Furthermore, cookies are differentiated into technically necessary and technically unnecessary cookies. On our website, both technically necessary cookies and technically unnecessary cookies are set according to the following paragraphs.

Technically Necessary Cookies

Technically necessary cookies are absolutely required for the operation of our website and, for example, enable certain functions in the first place. These technically necessary cookies, which are only needed and set for the individual necessary online session, are automatically deleted after you leave our website.

The legal basis for the use of these technically necessary cookies is Art. 6 para. 1 sentence 1 lit. f GDPR.

Technically Unnecessary Cookies

Insofar as you have given the corresponding consent, we use so-called technically unnecessary cookies on our site. The technically unnecessary cookies mainly serve to analyze the use of the website and user behavior, compile reports on visitor activities on the website, and provide further services associated with the use of the website.

The technically unnecessary cookies we use are explained in our cookie banner concerning functionality, duration, and possible third-party recipients of the data. If certain third-party providers set cookies as part of the service provided to us, this is additionally pointed out separately in our privacy policy.

The legal basis for the use of technically unnecessary cookies is Art. 6 para. 1 sentence 1 lit. a GDPR, provided you have given your consent.

You can withdraw your consent at any time. Furthermore, you have the option at any time to configure the setting of cookies. For example, you can set your browser to inform you before cookies are set or to refuse cookies altogether.

Hosting

This website is hosted by the provider Vercel Inc., 440 N BarrancaAvenue #4133, Covina, CA 91723, United States (hereinafter referredto as "Vercel").

We have concluded a data processing agreement with Vercel. The data entered via our website is forwarded to Vercel. The forwarding takes place for the purpose of the contract over the use of the website in the sense of Art. 6 para. 1 lit. b) GDPR.

The recipient of the collected data is Vercel. If your data is transferred to the USA, this is done based on your consent according to Art. 49 para. 1 sentence 1 lit. a GDPR. In addition, Vercel has committed to us within the framework of a standard contractual clause that a level of data protection corresponding to that of the EU is guaranteed in third countries outside the EU to which data is exported.

Vercel's privacy policy can be accessed here:https://vercel.com/legal/privacy-policy

Social Media

We do not use social media plugins from social networks on our website because these social media plugins usually result in every visitor to the website being immediately recorded by these services with their IP address. This logs all further activities on the internet—even if you do not click on one of the buttons.

We have therefore only implemented links to our presence on the social networks listed below.

We point out that data of our website visitors can also be processed outside the European Union. This may result in risks for the users because, for example, the enforcement of users's rights could be made more difficult.

Furthermore, it is possible that data of the users may be processed for market research and advertising purposes by the third-party providers. For example, usage profiles can be created from the usage behavior and resulting interests of the users. The usage profiles can in turn be used to place advertisements inside and outside the social networks that presumably correspond to the users' interests. For these purposes, cookies are usually stored on the users's computers, in which the usage behavior and interests of the users are stored. Furthermore, data can also be stored in the usage profiles regardless of the devices used by the users (especially if the users are members of the respective social network and are logged in).

For a detailed presentation of the respective processing and the possibilities of objection (opt-out), we refer to the following linked information of the respective providers. Also, in the case of information requests or the assertion of your rights as a data subject, we point out that these can be most effectively asserted with the social networks. Only they have access to the data of their users and can take appropriate measures directly and provide information. Should you nevertheless need assistance, you can contact us.

We have links on our website to the following social network:

  • LinkedIn (LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA) Privacy Policy: https://www.linkedin.com/legal/privacy-policy

Newsletter / Waitinglist

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not collected or only on a voluntary basis. For the handling of the newsletter, we use newsletter service providers, which are described below.

Brevo

This website uses Brevo for the sending of newsletters. The provider is the Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.

Brevo services can, among other things, be used to organize and analyze the sending of newsletters. The data you enter for the purpose of subscribing to the newsletter are archived on servers of Sendinblue GmbH in Germany.

Data Analysis by Brevo

Brevo enables us to analyze our newsletter campaigns. For instance, it allows us to see whether a newsletter message has been opened and, if so, which links may have been clicked. This enables us to determine which links drew an extraordinary number of clicks.

Moreover, we are also able to see whether once the e-mail was opened or a link was clicked, any previously defined actions were taken (conversion rate). This allows us to determine whether you have made a purchase after clicking on the newsletter.

Brevo also enables us to divide the subscribers to our newsletter into various categories (i.e., to "cluster" recipients). For instance, newsletter recipients can be categorized based on age, gender, or place of residence. This enables us to tailor our newsletter more effectively to the needs of the respective target groups.

If you do not want to permit an analysis by Brevo, you must unsubscribe from the newsletter. We provide a link for you to do this in every newsletter message. Moreover, you can also unsubscribe from the newsletter right on the website.

For detailed information on the functions of Brevo please follow this link: https://www.brevo.com/de/newsletter-software/

Legal Basis

The data is processed based on your consent (Art. 6(1)(a) GDPR). You may revoke any consent you have given at any time by unsubscribing from the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation.

Storage Period

The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remain unaffected.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist, if such action is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is indefinite. You may object to the storage if your interests outweigh our legitimate interest.

For more details, please consult the Data Protection Regulations of Brevo at: https://www.brevo.com/de/datenschutz-uebersicht/ and https://www.brevo.com/de/legal/privacypolicy/

Data Security

We strive to take all necessary technical and organizational security measures to store your personal data so that neither third parties nor the public have access to it. If you wish to contact us by email, we point out that the confidentiality of the transmitted information cannot be fully guaranteed with this communication channel. We therefore recommend that you only send us confidential information by post.

Validity and Changes to This Privacy Policy

This privacy policy is currently valid and has the status as of May 3, 2024.

Due to the further development of our website and offers above or due to changed legal or official requirements, it may become necessary to change this privacy policy.

Name and Contact Details of the Responsible Party for Processing

This privacy information applies to data processing by:

Awareo UG
Linkstr. 2 (8th Floor)
10785 Berlin
Mr. Moritz Kuschmann

If you have any questions or concerns about this privacy policy, please feel free to contact us.